General

The Terms & Conditions below set out the respective obligations of Barmy (“us”) and the customer (“you”) when you place an order with us. Our website and these Terms and Conditions have been designed for use within the United Kingdom and under UK law. By placing an order you are agreeing to accept these Terms & Conditions. Your statutory rights are not affected either by this statement or by any of the Terms & Conditions below.

Liability

Barmy’s total liability for any claim howsoever arising shall not exceed the price of the goods supplied by us to you, together with any postage costs incurred. Barmy shall not be liable for any indirect special or consequential loss whether this arises from a breach of duty in contract or in any other way. Barmy will not be responsible nor liable for your use of any other websites which you may access via links within this website. The inclusion of any such links does not constitute an endorsement by us.

Product Descriptions & Images

Every care has been taken to describe and portray items accurately using current technology, but slight variations in actual products may occur.

Copyright

All photographs used on our website are created by us or our suppliers. As such, they are protected by copyright which restricts any third party reproduction without prior written permission.

Your Order

A contract between you and us for the sale of our products will only exist once your order has been accepted processed and despatched (by which point your credit/debit card will be charged for the value of the goods despatched). You receiving an email confirmation from us acknowledging that we have received your order will not constitute our acceptance of that order and therefore at that point a contract will not exist between us.

Delivery

Your items will be made to order and dispatched to you usually within 14 days from the date ordered. Delivery times stated are estimates only and delivery timing is not the essence of the contract between us and you

Post and package is £3.50.

Back Orders

If an item in your order happens to be out of stock we will contact you with the best information we have on when it will arrive. Naturally you have the option of waiting a little longer or cancelling your order.

VAT

All our prices include VAT at the prevailing rate where applicable.

Credit Card Security

We accept Mastercard, Visa and Switch/Maestro. All online payments will be handled via Paypal – you do not need an account to use this facility; Paypal accepts all major credit cards.  Paypal is a secure third party payment method which means that Barmy does not see or retain your card details.

Payment must be made once the order is confirmed.

Your items will be made to order and dispatched to you usually within 14 days from the date ordered.

Please note: bespoke bunting and custom orders may take longer than 14 days as fabric may need to be sourced and agreed upon.

Guarantee

If you don’t love our bunting as much as we do we will give you your money back!

We are so confident about the quality of our bunting that we offer a simple replacement or refund guarantee. If you are not completely satisifed with anything you buy from us, for whatever reason, simply return it within 60 days of receipt replace the item(s) in question or give you a refund if you prefer. See ‘Returns Policy’ below for full details.

Reaching Us

If you need to contact us for any reason, then email: enquiries@getbarmy.com

Privacy Policy

We use your infomation to process your order, provide you with information about Barmy and analyse customer purchasing. You can tell us not to send you information about Barmy at any time.

Cookies are small text files that our website will send to your computer. They allow our site to keep track of the contents of your shopping cart.

Returns Policy

We encourage you to return any item with which you are not perfectly happy, or which is not as you expected, or if you have simply changed your mind about it. You have a statutory right to do this within 14 days but we extend this right to 60 days from receipt of items.

You may cancel your order (once accepted by us) for a full refund up to the point of despatch.

After despatch, returning any item will be taken as notice of cancellation of your order (or relevant part of your order). On receipt of the returned goods, we will provide you with a full refund of the amount paid for the goods (but not the delivery and/or postage) or, if you prefer, an exchange for the same or alternative products to the same value. You must, however, return the goods to us unused, unwashed and in their original packaging in order to receive a full refund or exchange. When returning goods on which you have received a discount or offer, that discount or offer will no longer apply if you fall below the discount or offer threshold and the refund will be adjusted accordingly.

You are responsible for arranging returns and we suggest you use Royal Mail’s recorded delivery service via your local Post Office, always retaining a proof of postage. We cannot accept responsibility for parcels lost in transit. We will only refund or provide an exchange for the costs of postage where the item returned is faulty.